Support

  • support: 1-888-723-0374
  • M-F: 8am - 5pm SAT: 10am - 2pm EST
  • $5 Local Shipping
  • Miami, FL Area

Customer Service

Phone number 1-888-723-0374 or email info@fabricdaddy.com.

Shipping

We utilize United Parcel Service (UPS) and Federal Express (FedEx) for shipping products. UPS and FedEx observes the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and New Year's Eve. Please take into account these holidays when estimating order arrival.

Shipping charges are determined based on shipping service, destination address, and weight of your order. Your actual shipping charges will be shown during checkout and will be updated if you change your shipping service, destination address, or cart contents. Please allow 2 business days for the order to be shipped. The UPS map below indicates shipping transit days for ground shipping service. 
UPS shipping map
 
Privacy

Personal Information We Collect:

As part of your interaction with Fabric Daddy, we may collect personal information such as name, email address, billing address, mailing address, phone number, date of birth, occupation, and credit information.

When We Collect Personal Information. We may collect personal information from you when you:

- Create an account on our Site

- Purchase, return, or exchange items in our Site

- Subscriber to our newsletter or emails

- Respond to survey or fill out a form

- Sign up for a loyalty program

- Enter into a contest or sweepstakes

- Provide us with reviews, questions, answers, comments, feedback, or suggestions

 How We Protect Your Information

In order to help protect your information, we utilize a secure server. All supplied sensitve/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database. Information is only accessible by tose authorized with special access rights to such systems. Authorized individuals are required to keep the information confidential. Protecting you r information is extremely serious business and we do not take our responsibility to our customers lightly. 

Regretfully, no form of electronic communication can be guaranteed to be 100% secure. Subsequently, although we will utilize our resources to protect your information, we cannot guarantee its absolute security. Under no circumstance does Fabric Daddy accept or assume liability for any damages whatsoever associated witht the personal information received.

Cookies

We use cookies to help us remember and personalize your experience, process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future. We may contract with third-party Service Providers to assist us in better understanding out Site visitors. These Service Providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Security
The website utilizes a Secure Sockey Layer (SSL) certificate issued by Alpha SSL powered by Global Sign. SSL is a cryptographic protocol used to secure communication, e-commerce and browsing. The SSL appears on certain pages of the website by the https:// in the address bar. Click below to view the SSL.  
Wildcard SSL Certificates
Returns
Please complete the form on the Product Returns page in order to obtain a return authorization number. Returns are not accepted if the fabric has been cut. Click here to start the return process. Have your Order ID ready.